Return & Refund Policy

Sorry we do not provide any kind of return or refund on a purchased product. Once the order is placed and delivered successfully you are not eligible for return or refund.

only exchange is only available in following cases

1. If purchased product is damaged or broken
2. If purchased product is wrong or not as per order is placed

And for raising an exchange the query is to be placed on info@zsepspharmaceuticals.com within 24 hours of delivery with your respected order id, image of the product and with the label of the courier bag. To get your query accepted and processed further.

Please allow 3 working days to process your exchange.

Discounted items are not eligible for a return.

Zseps pharmecuticals will not issue refunds, retuns, or exchange for products purchased through other entities, such as distributors or retail partners.